Shipping Policies

Shipping

We ship globally from our warehouses situated in London, Delhi (NCR) & Shanghai. 

You will receive a shipping confirmation email with a tracking number, and orders require a signature upon delivery.

Please see costs and delivery times below for various regions. Note orders with engravings will require an additional two working days.

Rest of world

We offer gift wrapping at an additional £3 (or the equivalent in your local currency). Just check the gift wrapping box at checkout.

We ship to the following countries (listed below in alphabetical order). We are unable to ship to P.O. boxes. Andorra, Australia, Austria, Bahrain, Belarus, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Malta, Moldova, Monaco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovak, Slovenia, South Africa, South Korea, Switzerland, Sweden, Taiwan, Thailand, Turkey, U.A.E., Ukraine, United States, Vietnam.

Absolutely. You will receive an email with a tracking number once your order is shipped. Note that all orders require a signature at delivery.

If you would like to pick your order up from our studio, please complete your order using "Free standard shipping" and add in the checkout comments that you would like to collect this.

We will email you to arrange for a collection date. Our studio is open Mondays to Fridays, between 9am to 5pm. You can pick it up from our reception desk on Tanner Street, London SE1 3LE. It is about 5 minutes walk from the London Bridge tube station.

For destinations including the UK, EU, US, Australia, HK and Singapore, there are generally no import duties or taxes payable. For other destinations please see the table below for estimated charges.

International customers now have the option to prepay import duties at checkout. If this option is not selected, duties will be collected by carrier upon delivery.