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SHIPPING

RETURNS

We have extended our returns period to 30 days to give you more time to send orders back

• If you do not like an item purchased from our online catalogue, for whatever reason or it is damaged or faulty, return it to us within 30 days of the delivery date together with the original packaging and completed returns note and we will either exchange the item or give you a full refund.
• We only refund the return postage cost when goods are either faulty or damaged.
• Pierced earrings or Jewellery including earring pendants are non-returnable for reasons of hygiene and safety.
• Multi-branded retailers and stockists will adhere to their own exchange policy. This does not affect your statutory rights.
• If Duty Charges were not paid by the customer on receipt of goods we are also unable to refund any duty paid on items returned to us either faulty or unsuitable as this is a contract between the purchaser and own country Customs & Excise.
• PLEASE NOTE SAHI London will refund the USD purchase price and takes no responsibility for exchange rate movements that may have occurred between time of purchase and return for international payment.
• For exchanges or refunds We have different warehouses in the countries we are serving, to get the address please send us an email at info@sahilondon.com !!

Our silver pieces are made from 925 sterling silver, which is an alloy made of 92.5% pure Silver and 7.5% Copper. They are plated in Rhodium, which is a rare costly metal that gives it extra shine and durability, and makes it less prone to tarnishing.

Our gold pieces are plated with a thick layer of 18 Karat Gold, ensuring our jewels have the highest polish and quality. We sometimes use 14 Karat Gold plating on larger pieces so that these will be a more subtle shade of gold.

Some tips on how to keep your jewellery shiny and (almost) new.

Avoid showering or bathing with your jewels! Contact with lotions and perfumes is not good for them too. And avoid wearing your jewellery when you work out - sweat can speed up the tarnishing process.

Store your jewellery separately, just so that they don’t get scratched. Ideally we recommend that you keep your jewels in our lined jewellery box or a soft pouch. If you live in a humid climate, keeping a small packet of dessicant crystals with them is a good idea.

Clean your jewellery with a polishing cloth to wipe away dirt and premature tarnishing. You will find that after just a light polish, the piece will look sparkly and new.

Warranty Info

Every piece of Sahi London is covered by our one year warranty.
Should your Jewellery or handbag suffer a breakage or tarnishing due to a manufacturing defect, we are committed to ensuring that your piece is replaced at no cost to yourself if returned in under one year of receipt of the product.

Care for Handbags

• Respect its elegant line design, do not overload;
• Keep them away from chemicals such as perfume, chlorine and hand sanitizer;
• If it gets wet, absorb moisture with a soft dry cloth;
• Avoid bearing too much weight and destroying its original shape;
• Avoid prolonged exposure to the sun or in high temperatures;
• Avoid rubbing leather goods and clothes that are easy to fade;
• When cleaning the bag, please wipe it carefully with a clean and soft cloth;
• When not in use, store in a dust bag and store in a cool, dry place;
• Do not touch the leather goods with blunt or sharp objects to avoid scratching;

Care for Jewellery

• It is recommended to remove accessories before washing hands, exercising or going to bed
• Keep them away from chemicals such as perfume, chlorine and hand sanitizer
• After wearing, please wipe it clean and store it in a jewelry bag
• To ensure your Sahi London pieces stay bright and shiny for as long as possible,
• Store them in a cool dry place in an individual pour of box to avoid your Jewellery tangling or scratching each other.,